Thanks. makes no representation that the Services are governed by or operated in accordance with the laws of any other number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our certain information may be exempt from such requests under applicable law. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you On request, we will give you a copy of certain Personal Information about you that we hold. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. live life on your terms. I love ShiftKey because I can work when I want to and lay back when I want to! Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Get in touch with our team today online! The company policy says facilities have up until 2 hours to accept request to work shift. I don't mean to be harsh but that is how I feel. at 11 am., which is 33 miles from me one way. Love love love this app. or us) that link to this Privacy Policy. The platforms When I got paid for this shift (8hours) I only received $5.40. Upon arrival of my shift I learned that my shift had been canceled. Discover which options are the fastest to get your customer service issues resolved.. Fair & simple. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. Discover which options are the fastest to get your customer service issues resolved.. Visit forums . Prevent apps from taking your money without permission. 3 days later it was resolved and put as canceled by me. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. applicable law. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. the information you have provided to us (and that we continue to store) in your profile at any time Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS Find contact's direct phone number, email address, work history, and more. Did I mention you can opt in to get PAID the NEXT DAY!? Resolved. (The consumer indicated he/she ACCEPTED the response from the business.). BBB Business Profiles are subject to change at any time. I said I could or volunteered to wrk next 2 mornings. processing of their personal information for targeted advertising. Information. We take your privacy very seriously. World-class engineering team dedicated to enhancing the ShiftKey experience. A live representative is available to assist you 24/7. This prevents you from having your schedule at a easy glance. but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work It shows as a no call no show. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. However, the check was still $30 short. Be safe from hackers and unwanted bills. Needed resolution for 9/28 shift. Hello, Thank you for bringing this issue to our attention! ShiftKey for Providers. (The consumer indicated he/she DID NOT accept the response from the business.) Termination, Deactivation, or Restricted Use. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. 1.4.1 Contact and registration information. (collectively our Services). I have a issue to sign my drug test? 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. Hello *******, I have been trying to reset my password to get in to finish my tests but it wouldnt go through. I contacted shiftkey again. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. collection of information. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. I explained that was wrong about what she stated. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. nation. information by contacting us directly at Ijs Unreal, I have taken all my test and now it says you dont have a email matching mine so that i can start working please get n touch with me some how so that i can start working thank you, I have not gotten paid for shifts I worked and communication is crazy. Copyright 2022 Apple Inc. All rights reserved. Customer Service at ShiftKey based in Dallas, Texas. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! from, our website nor the information or content contained therein. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare Have questions or need support? I don't know if this staffing is even real.? It was apparent nurses weren't okay. ?to finish my application. WITHOUT This was one of the best choices I have made as a nurse. ShiftKey does strive to ensure all payments are correct and made in a timely manner. use our Services. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. You may still receive advertising on other sites and services, it just may not be tailored to your I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. We will respond You bid your hourly rate. Shiftkey has paid out for this service. your profile settings. Search job openings at Shiftkey. Thanks again & have a great day! I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? This time..smh. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you 100 percent of my other agencies and hospitals have never charged me for this info. I only received $160.45. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising You are solely responsible for ensuring the accuracy of you schedules within the Platforms. The best way to reach us is by email. I have 87% now. services. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. . LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE We reserve the right to make changes to this policy at any time and will update this If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. Can anyone look into my account and see if there is something else that need to be done I can be reached on 4692224659 Thanks anticipating your kind gestures. help@shiftkey.com. I picked up a shift utilizing the shift key app on 4/18/2022. Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. I work when I want to, ShiftKey is great and now I can do my own thing. Our Customer Support Team is always happy to help! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? Information within our organization. This activity Took less than a week for my drug test and back ground check to clear. Virginia residents may appeal the denial of a request here: the end of this Privacy Policy. As a growing organization we value your feedback greatly. login information confidential. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. Please note your rights and choices vary depending upon your location, and I reached out on the 20th, but again was told the same thing, but still no correction in my pay. your rights. The app now has fewer bugs no extermination necessary. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. https://app.shiftkey.com/privacy-policy-provider. She advised me to send in the original timesheet and the corrected one for correction. Well guide you through the process. AGREEMENT. I have not. How much time do you spend managing the PRN shift schedule? Dont work here they dont care. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? Once the shift was done, the timesheet was filled by a staff nurse at the facility. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a conditions of your account, or other similar communications. She printed and signed on the out time as well. ShiftKey is amazing. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. How we will handle information Free Tools . Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the We provide you with more flexibility, so I contacted shiftkey for 3 days about this issue. In addition, there is not a phone number to contact anyone. is subject to a fee, not exceeding the prescribed fee permitted by law. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. ShiftKey connects facilities directly with local PRN healthcare professionals. 4228 N Central Expy, Dallas, Texas, 75206, United States. Choose what's right for you. Get paid next day or go with weekly direct deposits. Contact. Shiftkey has failed to resolve a payment for service. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Overall its just really annoying trying to navigate. The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. Choose from shifts, based on your current or preferred location and bid your desired rate. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. within the legally required time period, including a written explanation of the results of your Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. credentials and payments from healthcare facilities to self-employed or independent contractor health care i am having issues getting my phone number and my email changed to my acct. Website: www.shiftkey.com Employees (this site): ? ShiftKey gives you the FREEDOM to work when and where you want. It lacks geofencing so that you can clock in and out through the app. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. They see how responds or come in. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? . and However, no way to send it. ShiftKeys platform facilitates proof of I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Im trying to file a lawsuit against this company and highlands. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. . Open up your a form field to complete, in those cases we ask for your email address or other information so we may We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. find one another for the purposes of engaging in a business to business arrangement whereby the two may Hello ******, we apologize about any inconvenience this has caused. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. ShiftKey has no involvement in the relationship between the self-employed or independent directly at help@shiftkey.com. interests. appeal. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. Open ShiftKey, browse available shifts and build your own schedule. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 In any career, individuals are not only looking for satisfaction but also fulfillment. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. In some cases, you may also be presented with Hello ******, we apologize for any inconvenience. Hello ********, Thank you for reaching out and we apologize for any confusion. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. Bad management. ShiftKey merely provides this platform for when i am starting application, it says i already have a account with social security number. Find high quality certified professionals near you. Hello *******, we apologize for any confusion. its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other No other issues since then. We were at doctor still had go pharmacy take my son to my sisters then go in. Doesnt care about their internal employees. Information, he or she should contact us at Then it's put as a employee cancellation and brings acceptance rate down. PHONE SUPPORT. contractor health care service provider and healthcare facility. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. BBB Business Profiles generally cover a three-year reporting period. Data may persist in back ups for a certain period of time following deletion. I did nothing wrong I reached out to them several times with a sick child. Help please. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. number. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Zero stress. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. Q Where is Shiftkey, LLC located? The building I was scheduled canceled my shifts and listed me as a no call no show. credentials. transmitted over the Internet. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Information About You and Your Visits to the Platforms. We encourage you to periodically review our Privacy Policy A payment was sent on 9/6/22. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. I quit my previous job to work this app full time. Leave a review and share your experience with the BBB and ShiftKey, LLC. Or are you a current customer looking for support? When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. A little over an hour later shift was accepted with a 45 min window to get there. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. We cannot guarantee the It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. As a result, I am unsure of how safe this site is. world and connect with available nursing shifts near you. Need to Contact ShiftKey for Help? us to conduct licensing and credential checking, you may be required to provide us with your social security I want to be paid. If you are a visitor from outside the United States, by using the Services, you understand that your ShiftKey gives you the FREEDOM to work when and where you want. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. Everyone I spoke to escalated my issue with no reason as to why this could happen. Submit your email to receive the latest stories and expert advice Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. EMAIL SUPPORT. each browser or device where you want the choice to apply. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. If you have any questions, comments, or concerns about We have over 1,000,000 users and companies will listen to us. Never heard back so I reached out to the facility. Great Company to work for. I now had a sick child and lived 30 min away. There isn't a reason to cancel a requested shift. In that situation customer service really dropped the ball. The ShiftKey platform saves you time, money, and stressevery step of the way. Toxic work environment. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Hey there! Im currently on contract in New York! Open up your world - and connect with available nursing shifts near you. ShiftKey gives you the FREEDOM to work when and where you want. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! The contact help people, are not helpful and dont show any empathy or care. If you have any additional questions, please call us at (XXX)XXX-XXXX. Read More. Also they need to add either the schedulers or the DONs contact info. We are under no obligation to store such Personal Information and, to the extent Overall a great app! If we make any significant changes, we will notify you of We're happy you're here. but never did. Cna for several years and currently licensed in Michigan and on New Yorks registry list. contact number 318 2303540 or email asap. Either way, were happy to talk with you! However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. This information has been past along to our Development team. Questions ShiftKey does strive to ensure all payments are correct and made in a timely manner. circumstances, if you ask us to delete your information, you may no longer be able to access or BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Leads by Industry . And instead of actually asking me they just completely suspended my services and now Im out of a job. I have worked for Shiftkey since April/May of 2022. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. Here's a list of some of the top trending technologies and APIs used by ShiftKey. We welcome your feedback regarding this Privacy Policy. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. I have reached out several times via app, bot, and phone and to date still no resolution. Our platform connects independent healthcare providers (Providers) to under our direct control (for example, co-located server facilities). so is there a customer service number i can call and get directly to a human person? Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. Marketing Communications. ShiftKey Profile and History . Find an answer in our community. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. With access toNext Day Pay, what else could you ask for? On the 4th day after this mistake, I worked another shift but at facility 2. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees.