Important information for International Free Coupons. Once youve had the card for a year the system will change the 7 deposit into 7 of credit, which you can then use for fares. Your Oyster Card can be topped up so it's ready for use. London Underground, London Overground, DLR, TFL Rail, National Rail You can use Oyster cards on trains within the Oyster zones, plus some stations outside the zones including Watford Junction (for Warner Bros Studios) and Gatwick Airport. Adding the priv discount does not affect any credit held on the Oyster card. Staff Hi Debbie. With the Oyster card, there is a daily fare cap of around 7. Think of it as a price ceiling its the maximum amount of money that the computer will take from your credit in any one day (it actually runs from 04:30 AM to 04.29 AM the following day). Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. Our phone lines are only for those without internet access. Child: 60% off the full child fare, subject to a minimum fare of 1.00. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. Comprised of 11 lines and 270 stations, the London Underground (known to locals as the Tube) is the most popular way to navigate the English capital, including to/from Heathrow Airport via the Piccadilly Line. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). the minimum amount you'll spend is probably a zone 1 single fare there and back each day, which still adds up to more than 20 quid over 5 days. For you to upload passport style photos of yourself and eligible family members. The amount of credit that you need will obviously depend on how long youre staying for, and where youre planning to go, but here are some tips for visitors: Unless you fly in from Heathrow (zone 6), you will probably spend the majority of your holiday inside zone 1 (the touristy bit). Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Findprices fordaily capping and Day Travelcards. The only catch is that you must use the stopping services of London Overground north of Harrow and Wealdstone. They are not valid on the Greater Anglia services to Rye House, even though regular Oyster and contactless is valid there. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. Is it worth putting money on them when we come down next week (overnighting prior to going to Heathrow), or is it just as easy and no more expensive) to touch and go? For a couple we are looking at 28+ which unless you are born with a silver spoon is very expensive. A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). They're valid for the rest of the day. See our child train fares page for details, Young Visitor Discount? Check Newbury Racecourse departures and Richmond (London) arrivals in train timetables provided by UK railway in real time on Trip.com. Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. G Thomas If I pay the 7 deposit to buy an Oyster card how long will it last? She can't use that money to pay fares, though, so you'll have to add some more credit on top. Email Address Password Remember me on this device. We are staying at the Doubletree Hilton Tower Bridge. 10:04 . You can get a Travelcard for London Zones 1 - 6 on a c2c Smartcard. This should be yourpublic Photo ID card. for widow(er)s, please fill in the form as much as you can and submit. Gerard If you use contactless instead of oyster do you still benefit from the price cap? Why You Should Buy An Oyster Card in London? We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com. These are detailed in the document below and are subject to restrictions, which are available from the operators. The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. I have also linked the Railcard 16-15 for discounts. Tickets for use on National Rail services can be loaded onto any ITSO card. BTW, I think your site is terrific. Off-Peak: Weekends and public holidays are always classed as off-peak. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. You need to get the privilege discount set on another Oyster card - it cannot be set on your Retired Staff Oyster card. and bear in mind that there will be a train strike going on which might affect people getting to the london marathon. Check your Oyster Visitor Card Login Portal here and get the perfect stats and other important details from here. Roby I bought an oyster card for me and one for my daughter a long time ago (2016) are still valid? Bonjour, je pars Londres dans un mois avec mon fils de 11 ans pour 4 jours et j'avoue que je suis un peu perdue au niveau de l'OYSTER CARD. If approved, RST will issue a Dependant Season Ticket authorisation form. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . From my local train station in zone 2 it takes about 30 minutes to get to London Bridge and the journey requires changes. A Full birth certificate is needed as the short version does not provideParents' details which are neededto establish eligibility. Oyster cards can also be used to pay for journeys on the DLR, London Overground, Transport for London (TfL) Rail, Emirates Air Line, the River Bus and most National Rail services within the city. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. Does the cap change? Sign in. If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. The discount does not apply to travelcards. Privilege Ticket Authority Cards (other services). Staff Hi Eejay, sure. Vouchers which expired between 20 October 2020 and 30 June 2021 had an . 6 Days - Get the 7-Day Travelcard. Watch this short film to find out more about how to use your Visitor Oyster card. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. Raul We are traveling to London next month, two adults and two children (13 and 15) from tuesday to saturday. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Here's the link - oyster.tfl.gov.uk/oyster/link/0004.do, Debbie My husband and I will be visiting London tomorrow. Rail said that . Please also note that, at present, RST Online Smartcards are only available to employees. Staff Hi Daudi. It is important you keep the password safe and confidential, as you are responsible for everything that happens in your account. Bank Holidays). You will therefore have two valid STCs for three months of each year. David I have a question about daily caps. Only one fare will be registered. There are different Railcards available to suit your age and needs. For a Civil Partner- you must attach a Civil Partnership Certificate. SE10 0ES. But if you had a travelcard put onto an Oyster card then they would have expired. A decision has been made that the Staff Travel Card issued to Staff for the year 2020/21 which is printed with an end of validity date of 30 June 2021 will be extended to 30 September 2021. Staff Hi Robert. 7 August would be 07/08. More TFL prices are hiked more losses. On the bus, you only need to touch on with your Oyster card (not off). Staff Hi Ondrej. W Shes How can I check the remaining time I have on a 7 day oyster? The cost is up to you - you can load as much credit on as you want, depending on how much you need for your holiday. if you only want to pay the daily cap for zones 1-2 then youd have to use a completely different card for the zone 1-6 journey (maybe you have a contactless card). The Oyster card was launched in 2003 with the facility to hold season-ticket Travelcards, accepted on both London Underground and National Rail services. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. Bus passes can be ordered online from . Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. So, which zone travel card applied for me? The Conditions of Use for Staff Travel Cards apply. The 5 you paid for your card won't be refunded. From a train station: The second way to get an Oyster smartcard is from a manned ticket window at a train station. You must fill in the appropriate box for the STC to be valid. I will be out of the city on Sunday so I need a rail card that will move me around London for Friday, Saturday and then to the train station on Monday morning. The Oyster Card is designed for sale to persons having their permanent residence outside the UK. I will be travelling with 24 fifteen year old children. Railcards and Oyster Pay As You Go Senior, 16-25, 26-30, Veterans, and HM Forces Railcard holders and holders of Annual Gold Cards can get 1/3 discounts on the adult Off-Peak Oyster Pay as you go fare for journeys on National Rail (including Elizabeth line and London Overground), London Underground and DLR. Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? Melanie Hi, I need to take underground (leichester square to kings cross) then overground (kings cross to Kidbrooke) the a bus. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard, otherwise you will be able to have you season ticket posted to you or you can collect at a station. Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? If travelling off-peak between Staines and London, you have two options: 1) Off-peak One-Day Travelcard*. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. The current restrictions are detailed in the document below. They come in four different types: The idea behind a pay-as-you-go card (or PAYG) is that you load it up with credit and the computer will deduct the correct fare every time you touch it against a reader. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. Jupin kheni I have a regular travel from Edgware to Tottenham. Go to the Visitor Shop website to buy your card before you leave home and it will be delivered to your home address. will I be able to use it next time I visit London or will it have time-expired? Get 1/3 discount on off-peak pay as you go travel. Skip to site navigation Skip to page . Rail Staff Travel, PO Box 72071, London EC1P 1JD Tel: 0800 652 1700 email: rst@raildeliverygroup.com Just 30 for 1 year or. Season ticket authorisation forms will be returned to you approx 7days in advance. 05:57 Rochester. We are arriving at London Euston. On the Monday, you're probably best off buying day Travelcards from an Underground station. Note this only applies on off-peak hours, so you'd better avoid travelling on Monday to Friday between 6:30-9:30 and 16:00-19:00. . Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. most people just need the daily cap for zone 1, which covers the central touristy bit of london. It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. You can set this up at the TFL website. However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. Just touch your Oyster pass against the yellow reader and select Oyster Refund, and follow the on-screen instructions. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please contact us by e-mail for assistance. You can change your nominee pass to someone else by: You should also return the current Retired Nominee Oyster card. If you have dependant children on your record, you do not need to confirm their details on the XX22 form. Get your Railcard on your phone. If you're travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at: Child must be present when adding a Young Visitor discount. Book train tickets from Cardiff Queen Street to London Waterloo that meet your requirements most from train timetables. Retired staff cannot buy privilege season tickets for their own use. You must take your Retired Staff Oyster Card and photocard and show this to a member of staff when asked. Thanks for your help, Wendy. Or use a contactless card if travelling solely within the London zones. An Oyster Card is the size of a credit card. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. If you tap down twice at the same station within 2-30 minutes then you will be charged 1x minimum fare (from your station to the next one in the same zone). Purchase an Oyster card (an electronic smartcard that you use to touch on and off at Tube stations) at any station for the cheapest fares. The system looks at all the zones you travelled through that day together. Adult: 34% off the full adult fare. Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. The minimum amount that you can add online or at a ticket machine is 5. Everything is half what the adult fare is. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. You need to take the form, your STC and PTAC to the port when you travel. Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, various other applications and provision of information, Employee Priv-rate Flexi Season Application (XX32), Dependant Priv-rate Flexi Season Application (XX33), International Coupons Application - Employee and Family members (XX09c), International Coupons Application - Employee only (XX09b), Non-FIP Travel Request (XX09d) Available to Safeguarded Employees only, Replacement of Lost or Damaged Cards (XX35), Replacement of Faulty or Stolen Cards (XX34), TfL Privilege Oyster Application (XX19) (Safeguarded employees only), Isle of Man Steam Packet Application (XX16) (Safeguarded employees only), RST Online - Request Access for Family Members (XX40), Free tickets (XX14) Safeguarded Employees only, Active Employee Relinquishing Travel (XX27), Articles of Association of Rail Delivery Group Ltd. For a Spouse - you must attach a Marriage Certificate. If you register the card on the TFL website then you can look it up there - oyster.tfl.gov.uk/oyster/entry.do. The Visitor Oyster Card is an Oyster Card designed for tourists. Add Spouse, Partner or Child and Partner and Child Declarations apply for Residential Travel, Season Ticket or Flexi Season apply for International Travel i.e. You can use pay as you go using your Visitor Oyster card on National Rail services between Gatwick Airport and central London. Your Visitor Oyster cardoffers daily capping. From June 2021 customers will no longer be able to buy or top up Oyster cards at TfL Rail or London Overground ticket offices. National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. So if you decide that you need 20 credit then you will have to pay a total of 27. Thanks. Can we buy an Oyster card valid for a year and say put 15 credit on each, and am I to believe the total amount for that day travelling would be 7.20 off our cards then the balance can be used on another day within that year. The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. Thats, right. This is because the ticket office machines no longer support these functions. We are currently unable to accept payments via the phone and therefore payments are made via RST Online (we will be in touch if you don't already have an account). You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. Also, using the machines to get the Oyster cards is easy. Tickets are subject to availability. TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. The 2020/21 Staff Travel Cards will not be re-issued with a new end of validity date. If you put some pay-as-you-go credit on an Oyster card then that last forever, so you will be able to use that the next time you come. Your seat will be reserved for you on the day you want. 4h 7m. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in London. Staff Hi Jim. Visitor Oyster Card London Travel like a local across London with this smart and ready-to-use travel ticket. You need to apply for a new authorisation form every time you need a new Priv-rate Flexi Season. Customers can still buy and top up cards at ticket machines, online via TfL's website or using the TfL Oyster app. If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. . Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. For information on transport vouchers generally see EIM16060.For details on the tax treatment of travel cards see EIM16065.. You should check the. Refunds & replacements; Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. scrapping free travel for over 60s with Oyster cards actually saved money . You can only buy zones 1-2. Can I use my 60 Oyster card on National Rail? You can either pay by cash, debit or credit card. If you're travelling together then you will each need your own Oyster card or ticket. The Oyster card will come with some money pre-loaded onto it. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). It's a smartcard that is used to pay for trips on London Transport. You can use TfL's Single Fare Finder to work out how much single Tube journeys would cost without being linked to a railcard. The most obvious difference is that it comes pre-loaded with credit to save you the hassle of having to load it on yourself. For guidance on eligibility of family members. Your replacement PTAC will be posted to you. Use this form to verify that Rail Staff Travel has the correct data for retired employees and their spouse/partner. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. Once completed, you need to send the form to Staff Travel who will authorise it and forwardit to Stena Line for processing. So if you decide that you want 20 credit then you will have pay a total of 20 + 7. 11-15 Zip Oyster photocard. If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. The weekly cap only applies from Mon-Sun, and not any other stretch of seven days, Photocards? You cannot book at the port on the day of departure. Oyster only works for zones 1-6, plus most of the stations in zones 7-9 (but not all of them), so you definitely can't go as far as Brighton or Oxford. Don't buy a Visitors' Oyster card. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. You need to show your Rail Staff Leisure Card and, where appropriate, your photo ID card. You can also buy discounted Off-Peak Day Travelcards to travel: If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. Jobcentre Plus Travel Discount. This form can also be used if the cards have been destroyed or damaged in a fire or flood. the maximum amount its possible to spend each day, regardless of how many journeys you make, is the daily cap for the zones you travel through (shown in the table above). All lost and stolen Oyster cards will be stopped so that theycan no longer be used. To avoid some of the more common issues when submitting formsfollow our guide How To - Avoid Form Rejections. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare. If you require further assistance though, please contact us directly. Please contact Staff Travel for further details, If you were dismissed from TfL, you are not eligible for travel facilities, If you were granted an immediate enhanced ill-health pension, you may be credited with up to an additional five years to counttowards your total service, If you are a partner of aretired member of staff who has died, you can keep any retired travel facilities already issued, You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL, Have at least 20 years' service with a participating employer or successor to London Regional Transport, Get a third off Thames Clipper River Bus services by showing your Retired Staff Oyster card when you buy a ticket, Pay a reduced fare on IFS Cloud Cable Car if you show your Retired Staff Oyster card when you buy a Boarding Pass, Are a TfL employee and entered service before 1 April 1996, and, Had a staff PTAC with London Regional Transport, London Underground Limited or were in anadministrative or management grade with London Buses, Your partner if they already have a Partner PTAC, Dependent children aged 5-24 (children aged over 16 must be in full-time education and a headed letter from the school, college or university confirming their studies must be supplied), If your children had an All Rail PTAC, they will be issued with a replacement All Rail PTAC when you retire, Your children will be issued with a TfL rail PTAC if your partner opted to have a retired Staff Oyster card rather than a PTAC. For Partner applications if you are not married or in a civil partnership. You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. Daudi How do you the amount of credit left on your Oyster card? I would look at the Group Day Travelcards, that would probably be the easiest. And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). From an Oyster Ticket Stop: You can also buy them from around 4,000 Oyster Ticket Stops all over London. . UK delivery typically takes between 2-4 days. If your duty travel requirements on a specificcarrier exceed the facility provided by one coupon, please contact RST before making your application on this form, as we may be able to provide alternative more flexible facilities. This caps the price at the same rate as a weekly travelcard. If you need to pay for any item by credit or debit card: Issued on request only - please contact RST, Please refer to Travel Tips for Europe for more information, 2nd Floor, 200 Aldersgate Street, Is that train included in the Oyster or Contactless daily cap? Russell I will be travelling to London for 4 days, arriving through Heathrow, and staying in St Pauls area. If your free travel is provided by a Freedom Pass or 60+ Oyster then you can travel to Watford Junction for free. What is the total lay out we would need to pay for each card? All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). Gift Cards; Trip.com Rewards; Deals; Rochester to Durham Train Timetables & Live Train Status. Add your discount to an Oyster card. All Stena Line services are standard class. The main difference is that it normally has a picture of London and it will also entitle you to discounts and offers in different shops or restaurants in London. To report lost or stolen cards, or add family members, please use the forms on our Forms page. You can apply online at tfl.gov.uk by supplying some ID and proof of address. For guidance on the use of your staff travel facilities. The prices normally go up after New Year, so I don't know what it will be next year. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. Train Companies If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. You can choose how much credit to add to your card: 10, 15, 20, 25, 30, 35, 40 or 50. Using pay as you go with an Oyster card on the train is simple. Zip Oyster photocards must be ordered online in advance. TfL Staff Travel. Contactless. Retired staff whose Retired photocards are endorsed 'also available on former Country BusServices routes' can travel free on any journey on bus servicesdetailed in the document below. the names on your Staff Travel Card or Rail Staff Leisure Card are different to your passport names, or, RST have not previously issued International Travel Documents in the correct passport name. Note: Sometimes the train station staff will open the gates to speed the flow of people through the station at rush hour, but you must STILL tap down. Use by Retired/Redundant Safeguarded Employees that are required to provide annual proof of continued eligibility on the grounds of unemployment. So you should be able to still use it. Only people who use TFL are the ones who work in London. Retired Nominee Oyster card & photocard application form. Non-European Railways Letters of Introduction, Non-FIP European Railways Letters of Introduction, Amtrak Vouchers (at least 10 weeks' notice required), Irish Ferries - you must provide dates and sailing times, The reason for the request must be documented on the form.