Great staff and service. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. Great experience. You think you pay for quality. I am beside myself. ", "Good. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. Top quality. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. he was very polite, knowledgeable, and most important not pushy at all. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. No Pressure. Tested at the store nice and soft and "plush". Within 7 days, I realized it was sloped and called the company. Our value is exceptional because we use only fine quality . Best purchase we've made in years. available mattresses, in addition to other online options that match I purchase a king a little over 18 years ago, and I still love it! Learn more about the GoodBed Quiz. 55 reviews of The Original Mattress Factory "I recently bought a new mattress and after looking online at what seemed like every mattress available for sale, I wondered into the Original Mattress Factory. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. lines. Will definitely buy again if I need another! ", "So far after 2 months it's been wonderful sleeping on the new mattress. OMF gives the air of having good customer service and having owned several of their beds in the past I can't say that I had any issue with them. Don't make the mistake of buying from THE OMF. Original mattress factory mattresses have no support near the edges of the mattress. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. They will be the 1st place to go to now. Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. If so, please take a moment to Watch on. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. He slept on it one night and wanted the same one. $499.95. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. With over 50 shops across the east coast & an online store. Firm Soft. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. It actually wakes me up. Hill store by Homestead and every part of the experience was excellent. Original Mattress Company has the best mattresses. In talking with the store their response from the start has been to blame us. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Like all things you read on the Internet, understand there is no better judge than yourself. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. It has perfect support level combined with a great level of softness. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. The beds are made with a steel frame and have a five-year warranty. Editor's Note(s): These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. The average length of time that a mattress lasts before needing to be replaced. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. That couldn't be further from the truth though! Lovely mattress, no regrets four years later. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's ", "The firmness of this mattress is great for my bad back. At home, not so much. DO NOT BUY these mattresses!!!!! box springs without a mattress? For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. A big draw for us was buying local. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. She told me that it wasn't just ME, the mattress was awful. Mattress is a rock and I have literally not been able to sleep. The mattress is just like new again! I do recall hearing it "should" be flipped once a year. The only good thing I can say about this mattress is that delivery was fast and polite. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. Want to buy mattress without box springs? So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. From purchase to delivery my experience was great. You have lost a customer for life. The owner said that we could our split within a few hours because they were going to make them for us that day! I LOVE this mattress! The selected bed is exactly what I want. Oddly I don't recall that being discussed either. Customers often ask us for our recommendations for the best mattresses for back pain. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. Premium-quality innerspring models with excellent support and durability. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. I spoke with Greg Graves, the Manager, who was extremely professional on the phone. This company won't even think about fixing a mistake. May 10, 2021 8:00:00 AM. This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. Avoid like a plague!! It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. They told me they would come check it out. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. The delivery was on time and the staff was very courteous and neat with the removal and clean up. ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. We won't buy from them again though. More info. The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. DO NOT buy a mattress from The Original Mattress Factory! I love the memory foam and I have had no back stiffness since we started using the Serenity. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. They would come back in an hour. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. The Serenity Line is the all-foam line from the Original Mattress Factory. Find out what works well at The Original Mattress Factory from the people who know best. We would have aches and pains when getting out of bed. Consumer Reports does not endorse products or services. Click on these products to see more details about them including local and online purchasing options, This company has its roots in OH. Feel different than when tried store. The Original Mattress Factory manufactures all of their mattresses in their US factories. It is very saggy and has that hammock sort of feel. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. We were given bad information about the mattresses. Don't obsess. Employees: 34. I have been struggling with back pains since I got it delivered on May 18. STAY AWAY. AAA+++! I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. We got a memory foam mattress and have owned it for the past 3 months. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Their solution? They don't stand behind the comfort either. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. I would leave negative * if I could! We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! No big deal. Bought pillow top 'Orthopedic' mattress in 2011. I can't begin to tell you how wonderful this company is. Contact Us: (866) 841-1421. Purchased the top of the line king size mattress and box springs in 8/2019. Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. Our salesman was great! I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. We are focused on educating our employees on steps to prevent illness and spread disease. The handles make standard flip-rotation easy enough. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." And if you do, be prepared to pay more if you are unhappy. I love the fact it 's a 2-side mattress. May all benefit! It's strange- it seemed VERY plush and soft in the store. Poor support has created back and hip problems. ", "Our experience was great from purchasing to delivery. We have had the bed for a month now. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. The cons: There may be cheaper options for similar quality. It is too hard and we wake up with sore shoulders and back pain. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. We made our purchase and was shipped on time as promised. Original Mattress Factory mattresses are Almost like they didn't put enough padding in the top part of the mattress. I was not told that when I purchased the set. Their sales pitch describes factory direct quality and prices. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. period. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. I don't know how that is possible but it is living up to its hybrid name. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. We bought the most expensive king, yet it started sagging in less than 2 months. NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. He was there to answer all our questions but never pressured us. Sorry, we don't know of any stores in your area where you can try this product. GREAT!!! They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. $50 extra. We don't like foam and we want two sided mattress. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. See how it all works here. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . available mattresses, in addition to other online options that match The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Although they say they have a one year comfort warranty, this experience proves that they do not stand by that warranty even if you've never used the bed. My parents' old mattress was due to be changed, and my father liked my mattress. We declined that offer. I knew about the no return policy and bought it anyway. I can feel the springs when I lay down. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your How well you sleep on this mattress relative to your previous one. Powered by GoodBeds intelligent matching technology, you can even get your Their error became our problem and no plan to remedy. For the people that had issues w/ sagging and uneven wear, I've never experienced that. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! We'll go through each of their mattress lines in depth below. Brought it back within 2 hours. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. This makes it easy for you to fall out of bed. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. Disappointed with it, its already feeling too used (even after being rotated). And the products are NOT worth the cost. Dont fall for it! I've purchases for OMF before, and knew what high quality products they sold. My wife made it a goal for us to get our own and we visited the store in Greenbrier. I have so much regret. They are NOT what you feel them to be when you go and lay on them in the store. That said, there are some reports about folks having durability problems after a short period of time. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. If this is your business, claim your profile to update this information directly. My niece lives in Maryland came to visit and wanted to take it home. The safety of its employees serves as the companys top priority. I doubt this one will make it to next year and out it goes. In addition, the Silent Night Foundation features an additional wood slat for extra support . Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Good-quality innerspring models with adult-level support and durability. your criteria. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. unique needs and preferences. The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. Delivery, another $38. I recently bought a pillow top from OMF and I am quite happy with my overall experience. The sales people I met in the store in Greensboro (Michael and JoAnn) and in Burlington (Buddy) are very helpful and are the most pleasant salesmen I have ever dealt with. There were no games or switches at purchase time. We never considered another mattress. REP!!! )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The mattress I chose was a 9.5". Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. The Original Mattress Factory's customer service is top notch! Its so comfortable and still feels brand new. unique needs and preferences. That adds up to $350 a year to rotate and flip my mattress. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. Therapedic BackSense Bentley Medium Mattress. $999.95. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. He is out a lot of money.Mattress Firm gives you 120 days to try it out. The safety of its employees serves as the company's top priority. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . Highly recommend them for an awesome night of sleep. In fact consider another retailer all together. The buying experience was pleasant too, easy and painless. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Worst mattress I have ever slept on. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. Odd they even have a service to do this. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. available mattresses, in addition to other online options that match store and were greeeted by Lawrence. My husband is very pleased with the mattress as it's perfect for him. available mattresses, each of Original Mattress Factory Serenity's There was an issue there which he helped me fix too. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. Both my wife and I sleep like babies on this mattress. It is a sales pitch, nothing more. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. (What's this?). The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Get the biggest discounts from the best online brands. I liked it a lot. Do yourself a favor - DO NOT purchase a mattress at the OMF. WOW !! I bought a queen mattress set and I am extremely please. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. The salespeople are fast talking charlatans who just want you to buy something. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. She was blown away by all the information laid on her. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. I feel refreshed and relaxed every day. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. ; an online store the Original mattress Factory is a rock and i am into 6! To the original mattress factory where i 've literally slept in every day since i it! 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