we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Some TAs will check for price drops, and some don't. Please keep the Post-Cruise transfer What are the positives and negatives of transferring? Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Transfer booking from HAL to my travel agent? I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. Make Sure Your Voice Is Heard! Leaving on the Nieuw Statendam January 6, 2019 returning January 20. Rent-a-space and be a partner with MBW in business to get the good monthly earning. We are flying to Seattle on May 5. Copyright 2008-2023 Costco Wholesale. Within 14 days we require the air schedule at time of booking. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. Got it. JMHO. Just curious how this works. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. We offer luxury, air-conditioned motor coaches. Reference #14864806 Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. In order to transfer booking, your agent can help you complete the transfer form and send it to Disney Cruise Line. Cruisers' Choice Awards! And the TA may be able to add perks that would come from their commission as additional incentives. She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. This issue came up a few years ago and resulted in a very contentious thread. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. I'm trying to figure out what you mean that you lose the credit. azalice. But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. Our last trip the flights were changed at the airport because of mechanical problems. What is the address for Holland America LINE IN VANCOUVER? Can you use a HAL transfer if you are staying in port several days before/after cruise? Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. Are there any cautions to worry about with transferring my booking? You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. 146 0 obj <> endobj When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). %PDF-1.6 % hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. Is that something we can do on-board or should we book it prior to the cruise. Anyway, hope someone can help. Alternatively, please contact us by phone at: Gift orders and dining inquiries: Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. We have been told to meet at either Egan Center or ANC airport? She has been very good about assisting with the transfer. She has told me many times that she gets the credit she needs by making the initial booking. I get a discounted fare, but no onboard credits. CC Help Jenn You will be able to leave a comment after signing in, By Only after checking did I see that it was a clearly marked obstructed balcony (window washing equipment).She never even mentioned this. 258 0 obj <>stream on the booking. Perhaps searching can help. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. For example, right now I don't have any but my husband does. Their contact information is included in your documents, so they are available should you have an emergency. The process is easy, just email info@travelbydarcy.com to get started. You may also want to check around for better deals from other TAs. I am not the original Santa that was pelted 50 years ago, he died a few years ago. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? In my experience, Costco's price usually lags the cruise line's current sales a bit. All Rights Reserved. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. Its always been painless and monetarily worth it for us. Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). Experienced Local Operators: We vet your transportation. 19952023, The Independent Traveler, Inc. It shows the onboard credit. They provided me with a telephone number for HAL and instructions on what to do. Meanwhile, I received an email from Holland America promoting their latest deal. You should discuss this with a prospective TA before you book with them. How do I transfer my Princess cruise reservation to Costco Travel? What are your experiences of transferring a booking? Thank you very much!!! to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Is there Hotels nearer to the ship we should stay at rather than right in the city The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. As a result, the agent was not there to meet us. I am a debarking the Noordam in Seward at 4:30am. The value to you is with the service and support they can provide with you and the cruise line regarding your booking. You do need to transfer before final payment. Detailing equipment LauraS For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. CC Help Jenn No need to drag luggage to different destinations or book multiple hotels. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? Where do we get on your coach and at what time? What location to we meet the shuttle, time. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. LauraS Is there one available at that time? You guys all know so much..You'all rock! Your listed experience has not been with HAL and while it was not good, PCCs like anything else can be good or bad and it is possible that you have just had some bad luck. A. For missing items, please complete theLost and Foundform. We know the ports, so you dont have to. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. You will be able to leave a comment after signing in, By This doesn't seem to apply in your case as you initially were dealing with a TA so I would be comfortable receiving the added benefits afforded by the TA. .and Macnow called you a "lousy little Santa"! hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo I booked on line but would like to transfer booking to my travel agent. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. If the OBC is worth it to you to go through that PITA, then go ahead. A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. You will be able to leave a comment after signing in, By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. She knows we'll always book with her first, and have pointed many friends in her direction when they're looking for a PCC. How do we find you after baggage claim? Holland. Within 14 days we require the air schedule at time of booking. Powered by Invision Community. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. I guess it's 60. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status thank. To whom it may concern: Started June 21, 2021, By This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. TTY: 8002548669, Phone: 2062813535 Please contact us for details. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Will the ship know to wait for me?. Meanwhile, I received an email from Holland America promoting their latest deal. By Sharon. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. This makes me want to look (and book) elsewhere. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. Layout finalization. You might want to start a new thread to get your questions answered. the booking transfers "as is" and the TA can add whatever they wish. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. She just wants the name and contact info for wherever I choose to go. Holland America Lines staff are full of smiles and eager to assist. Trying again with any line might provide you with a better experience. I always transfer our bookings to a TA since I always get a lower price and/or OBC from the TA. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! I acknowledge that if a booking payment was made via travel agency check, the funds will be refunded to the original agency unless Holland America Line receives a letter of authorization which specifically states that any or all of the funds may be transferred to the transferred booking. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Afterwards, I called the new agency to confirm all of the perks associated with the booking, including their OBC. What do I do? On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). Thanks for your reply. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. Hi! I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. Will we simply meet the bus or van on the curb in front of the hotel? Plus you can continue to refair your booking until final payment is due. Correct. Is there a form to use for this? Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). She suggested that next time, I book it through her and then transfer it to the TA. And keep in mind that their final payment date is two weeks prior to HAL's. Tom Clark (806) 787-8782. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. I plan to talk to her tomorrow and I'll see if I can find out more. %%EOF Can't fault you for doing what you did, makes total sense. What are your experiences of transferring a booking? We will be heading home Montreal (YUL) airport at 5:28pm. Where do you live @regan3? Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? I purchased pre-cruise and post-cruise transfers. Holland then told us that our TA would get it transferred when he can. Never disappointed. Guide/support on Store Design, Site selection and Thanks january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. CC Help Jenn Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Because once you have transferred to TA, they will only deal with the TA. Will HAL allow it, has been 3 weeks since I booked. Sometimes it works the other way around. am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Will we still be able to make dining reservations/shore excursions online without going through the TA? Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). Post-cruise transfers are also available to purchase onboard the ship. Never a problem. Would you please indicate the pier name and location for the above cruise? Toll Free: 18006375029 She mentioned that she could see I had booked a HAL cruise with a big box TA. If you would like to transfer your reservation . In the process of looking for a cruise, I was corresponding via email with a travel agent. We emailed the TA, told him what we had booked and he took care of it the following week. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. According to their website well get an additional 330.00 OBC. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Started August 27, 2021, By Can you give an example? Powered by Invision Community. And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. We will share a % of monthly revenue with you as rent. It will help you to generate the lead and manage the business responsibly. The transfer process is very easy. Yes, correct. I am fine with all that. We will be returning from a cruise from Norway on 4 August 2019 in Amsterdam and would like to take a flight back home on the same night. Travel Advisors: Group space can be set up via Polar Online. Costa Rica Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. By Machine dose not required closed space and can be operated on open area. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Make Sure Your Voice Is Heard! Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. So, I booked with Holland America . Will HAL allow it, has been 3 weeks since I booked. Phone: 18005411576 I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. I'm the Santa. The TA website is not giving me the specific cabin I want as an option (but HALs website does). Started June 21, 2021, By cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. If this happens again how do we reach someone who can help us ? I was talking to my PCC a couple of weeks ago. That's the Melrose Diner, by the way. And we help with your luggage, too! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. So customer need not be worried about daily operations. Does the TA track the price and give you the lower fare (or OBC)? I wish I had moved it before the sale endedthen no question. Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. Saturday & Sunday 6:00am to 5:00pm Pacific I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Can you please provide this information; thank you. Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. We are wondering if you could give us an estimate price of a transfer from the pier to the Sheraton Santiago?. Call us at 1-800-627-3753 to get started. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations Can you please provide this information? You will be able to leave a comment after signing in, By We can still make our own dining reservations and our shore excursions ourselves. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. I have had great success with this agency. Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. Hi, we are 2 pax staying at the Moevenpick? Cruisers' Choice Awards! Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Thanks for the memory, Frank. This coming from a 4 star mariner. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Have to take it in the context of the day I guess. I just wanted to make sure that the HAL cruise consultant don't lose out on anything. If your booking meets the requirements others have stated, try their methods. When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. endstream endobj startxref My TA does both and that's why I keep booking with her! Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. For us this is cheaper and more convenient. Premium Machine with 7 inch HMI screen. In particular, I am looking at going from Civitavecchia to FCO. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. Cruisers' Choice Awards! Transferring is FREE and easy! Write us to know more. So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. CC Help Jenn Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. I am going to take your advice, and post on a HAL page. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. There were a couple of videos and the one I watched was about Frank. Sent from my SM-G930T using Forums mobile app. doing back to back cruises, just need to switch ships. To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. If the original agency Over the years I have had 3, all of which have been excellent. I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Cruisers' Choice Awards! hotel in downtown for the night of the 18 June. CC Help Jenn We look forward to getting you safely to and from your Holland America Line cruise! MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? If you have questions or need to speak with a Costco Travel expert . Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Thank you. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. Is there any disadvantage of switching a booking made online to a travel agent? We are booked on Westerdam out of Vancouver on July 28, 2019. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. By Where can we get ahuttle to BC? What company is being used. Lifetime free maintenance and service. Hello. My TA sent me the form and I emailed it to HAL. In the process of looking for a cruise, I was corresponding via email with a travel agent. Please provide your email address below. By Can I use the shuttle from Seatac airport to the cruise terminal if I walk into the airport rather than fly into it? How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska.